Return Policy/Care

Return Policy                                                                                                        There is a $5 per bracelet resizing fee. There is also a $3 per order shipping cost. Return shipping cost is the buyers responsibility if seller is not at fault. We advise you to refer to our "Sizing" page before placing your order to avoid any extra costs and a delay in your order. If you have any questions please contact us. Exchanges are contingent upon inspection of item(s) once we receive it. We do not take returns but we would be happy to help you find a different product to exchange. Please email before before mailing a return. 

If Your Item Arrives Damaged                                                                                 Before mailing a package out, our mail team checks each piece to make sure that it will meet the customer's standards. We know that mistakes and accidents happen, though. Should your item arrive damaged, we will do our best to either have it quickly and carefully repaired or send a new piece out. Please email within 3 days of delivery if this is the case.

If Your Item Breaks                                                                                                Hey, it happens. We will happily repair anything that has been purchased within the past 6 months for free. There will be a small restringing fee for anything older than 6 months. Please email before mailing.

Care Instructions                                                                                                      Accessories should be the last thing you put on and the first thing you take off. Be mindful of how you put the jewelry on. Don't stretch excessively, twist, bend, etc. Do not sleep, swim, or shower with our jewelry on.